Customers Go Paperless With Mobile Tickets
Posted 12 December 2011
With the launch of mobile tickets, Ticketek customers can now browse, buy and receive tickets entirely on their smart phones.
Australia's leading live entertainment ticketing company, Ticketek, today announced the availability of mobile tickets, the latest development in its end-to-end mobile ticketing solution.
In an Australian first, customers are now able to purchase tickets and either send them all to their own mobile number or send them on to their friends during the purchase process. Each customer is conveniently able to receive their own ticket via SMS, eliminating the need for paper tickets to be mailed or picked up by customers at the box office or agency before the event.
Ticketek Australia's Managing Director, Cameron Hoy said, "Ticketek mobile tickets offer customers the ultimate convenience by letting them purchase tickets and receive them via SMS. Our customers can now browse, buy and receive tickets on mobile, it is the most advanced end-to-end mobile ticketing solution in Australia."
Tennis Australia and Melbourne & Olympic Parks have enabled mobile tickets for all customers for the upcoming 2012 Australian Open.
Steve Wood, Chief Executive Officer, Tennis Australia said, "We are very pleased to partner with Ticketek to introduce mobile ticketing to the Australian Open for 2012. We pride ourselves on being at the forefront of new technology and mobile ticketing means our fans can conveniently receive their tickets via their smart phones."
Ticketek venue partner the Sydney Cricket & Sports Ground Trust (SCG Trust) has been part of the mobile ticket delivery trials across a range of events over the last month.
Pat Wilson, General Manager of Events & Operations SCG Trust said, "The new mobile technology allows us to better manage our patrons on event days. We have a high-proportion of customers who walk-up without a ticket and now with Ticketek's mobile tickets, customers can avoid those game-day queues and purchase tickets on their smart phones, have them sent immediately via SMS and be scanned into the venue without going to the box office."
Said Mr Hoy, "Ticketek mobile tickets was developed in-house and is part of Ticketek's commitment to provide innovative products and market-leading technology for customers and clients."
The mobile ticket is barcoded and compatible with venues that have scanners or turnstiles. "This is great for our customers who simply have to open the link embedded in their SMS and scan their mobile phones through the turnstiles," said Mr Hoy.
Ticketek and Westfield Have Just the Ticket for Australian Shoppers
Posted 16 February 2011
Ticketek, Australia's leading sports and entertainment ticketing company has partnered with the world's largest retail property group Westfield to take entertainment direct to Australian shoppers.
Ticketek announced today it had entered a partnership with Westfield, providing their 430.3 million customers per annum convenient access to tickets for sport, concerts, musical theatre, family events and more.
A Ticketek agency will be established in 37 Westfield shopping centres across Australia, where customers will be able to purchase and collect tickets to Australia's biggest and best events.
Nine Entertainment Co. Managing Director, Events Geoff Jones said the partnership with Westfield will benefit customers by greatly expanding Ticketek's national retail agency footprint in key, high traffic locations around Australia.
"Ticketek strives to connect people to live entertainment and we are delighted to be partnering with leading retailer Westfield to make it even easier for customers to access tickets. More than eight million shoppers pass through Westfield shopping centres each week and we look forward to fulfilling their entertainment needs."
Mr Jones added, "Ticketek recognises the importance of offering customers choice and the partnership with Westfield will enhance our agency retail presence, complementing our popular website Ticketek.com, and national call centre. The fact that Westfield customers have asked for Ticketek further reaffirms our position as Australia's leading ticketing brand."
Westfield Australia & NZ Managing Director Robert Jordan said the partnership was an exciting development for shoppers who will soon be able to purchase tickets when shopping at Westfield.
"Westfield prides itself on providing a great customer experience by offering outstanding retail services and facilities. It's a natural fit for our shoppers to be able to meet their entertainment needs at Westfield by accessing Ticketek."
There will be a progressive roll-out of Ticketek agencies in Westfield shopping centres commencing in New South Wales from March 2011.
Geoff Jones Returns to Nine Entertainment Co.
Posted 27 January, 2011
Geoff Jones has returned to Nine Entertainment Co. in an expanded role as Managing Director, Events.
Mr Jones' areas of responsibility will comprise management of Ticketek, as well as the establishment of Nine Events Co. and the development of a number of new digital initiatives. He also assumes a position as member of the Board of Cudo.
Jones formerly served as Chief Executive Officer of Ticketek from June 2007 to March 2010, leading the business during a time of impressive growth and innovation, and firmly establishing Ticketek as the market leading partner to Australia and New Zealand's premier venues, in the live entertainment ticketing, marketing, technology and distribution areas.
The new structure and Jones' return to the business heralds a firm commitment to deeper and expanded integration with the Nine Entertainment Co. to deliver Ticketek Venues and Promoters exciting marketing initiatives and innovations, and unparalleled audience reach through Australia's most diversified media and entertainment group. Nine Entertainment Co. assets include Channel Nine, ACP Magazines and ninemsn.
Nine Entertainment Co. CEO David Gyngell says he is delighted by Geoff Jones' return to the fold in an expanded role.
"Geoff is a first class operator with a wealth of experience across ticketing and events, so we are very pleased that he's chosen to come back to work for the company in what is a critical role," he said.
Geoff Jones said, "It's a pleasure to be back on board and I look forward to working closely with David Gyngell in a business which has a real spring in its step. Nine Entertainment Co. is going places, and I want to be part of that journey."